Managing subscriptions and recurring payments

Amazon Pay gives you a single view of all of your subscriptions and recurring payments, in which you can review, modify, and cancel any of them.

Viewing your merchant agreements

1. Click Sign in on top of this page, and then click Check your Amazon Pay orders.
2. Sign in using your Amazon credentials.
3. On the Amazon Pay Activity page, click Merchant agreements.
   The Merchant agreements page shows the recurring payment and subscription arrangements that you’ve made with merchants.
4. To see the details, find the corresponding merchant agreement and click Details & Support.

Cancelling a merchant agreement

1. On the Amazon Pay Activity page, click Merchant agreements.
2. Find the corresponding merchant agreement, and then click Details & Support.
3. Under Manage merchant agreement, click Cancel agreement.
4. In the dialog box, click Cancel agreement.
   After the cancellation has been processed, you’ll receive confirmation via email.

Note: If you cancel a payment authorisation, the merchant won't be able to charge you anymore. Past payments won’t be cancelled.

Changing the payment method for a merchant agreement

1. On the Amazon Pay Activity page, click Merchant agreements.
2. Find the corresponding merchant agreement, and then click Details & Support.
3. Next to Payment Method, click Change.
4. To change the payment method, choose one of the following two options:
   • Select an existing payment method.
   • Add a new payment method.

     To add a new payment method, click Add or update a payment method and choose one of the following two options:

     1. Click Add a credit or debit card and enter the card information.
     2. Click Add your card, and then select or add an address.

     Or

     1. Click Add a checking account and enter the bank account information.
     2. Click Add bank account, and then select or add an address.
5. Close the pop-up window.
6. Choose the payment method, and then click Use selected payment method.

Note:  If you update your default payment method in your Amazon account, Amazon Pay will start using the updated payment method for all of the merchant agreements that you authorised in the past (as long as the agreement has not expired or you’ve cancelled it).

Resolving suspended merchant agreements

If a merchant agreement shows the status Suspended because of a declined payment method, to keep your agreement with the merchant active, update the payment method.

1. Find the corresponding suspended merchant agreement, and then click Details & Support.
2. To update the payment method, click Change next to Payment Method.
3. Click Add or update a payment method, and then click Edit next to the corresponding card.
4. Insert the required info, and then click Save.
5. Close the pop-up window.
6. Choose the payment method, and then click Use selected payment method.

See also

Automatic payments frequently asked questions (FAQ)