Country-specific fee schedules
The following section shows the fee schedules for Amazon Payments accounts. Click the respective country to display the corresponding fee overview.
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For merchants with an Amazon Payments account in Belgium, Cyprus, Denmark, Hungary, Luxembourg, the Netherlands, Portugal, Sweden, a common fee schedule applies.
Fee Schedule for Amazon Payments accounts in Germany
The Fee Schedule for Amazon Payments accounts in Germany appears below. We have changed the way we charge merchants in accordance with the new European Interchange Fee Regulation. The Processing Fee will now be separated into an Interchange Fee and a Merchant Service Charge, although note that the overall cost to merchants stays the same. The Interchange Fee and the Merchant Service Charge are based on a percentage of the transaction amount and are each calculated on a per-capture basis. The transaction amount is the total cost for the items including VAT, plus shipping, and minus any promotional discounts. In addition to the Processing Fee, a non-refundable Authorisation Fee is charged on a per-authorisation basis.
|
Monthly Payment Volume (EUR)* |
Processing Fee** |
Authorisation Fee (EUR) |
|
Less than 5,000 |
1.9% |
0.35 |
|
5,000.01-25,000 |
1.7% |
0.35 |
|
25,000.01-50,000 |
1.5% |
0.35 |
|
Above 50,000 |
1.2% |
0.35 |
To apply for the payment volume discount, please contact us.
* Monthly Payment Volume is based on the total average transaction payment volume processed by Amazon Payments for the three months preceding the application date. Other conditions may apply.
** Composed of merchant service fee and interchange fee.
Cross Border Fee
If you receive a payment from a payment method issued outside of the European Economic Area, you pay a Cross Border Fee at the rate set out in the table below in addition to the Processing Fee and the Authorisation Fee. The Cross Border Fee is charged on a per-capture basis.
|
Cross Border Fee |
|
|
Transactions within the European Economic Area and Switzerland. |
0% |
|
Canada, Channel Islands, Isle of Man, Montenegro, United States |
2% |
|
Albania, Bosnia & Herzegovina, Macedonia, Moldova,Russian Federation, Serbia, Turkey, Ukraine |
3% |
|
Rest of the world |
3.3% |
Currency conversion fee
For each transaction that requires currency conversion, you are charged a currency conversion spread set at 2.5% above the wholesale exchange rate applied by our bank service provider. This currency conversion spread will be embedded in the conversion rate that will be used to convert funds into your ledger currency. The conversion will always occur at a per-transaction level.
Amazon Pay includes both the funds that are converted and those that are already in the base currency in the same settlement report and disburses funds in the currency associated with your merchant account. For example, if your merchant account is registered in the UK, and if you have funds in your account in a currency other than GBP, Amazon Pay converts those funds into GBP and disburses them along with your regular GBP transactions. Likewise, if your ledger currency is EURO, Amazon Pay converts any non-EURO funds into EURO and disburses them along with regular EURO transactions.
All transactions like refunds and chargebacks are processed using the conversion rate that was in place at the time of the original charge.
Chargeback Dispute Fee
If you request to dispute a chargeback claim that is not covered under our Payment Protection Policy (see section 3.1 of the Amazon Payments Europe User Agreement - Seller Accounts), we charge a fixed fee of €20 (excluding VAT) to your Amazon Payments Merchant Account. Any non-VAT registered seller in the EU receives an additional VAT charge on the Chargeback Dispute Fee for each chargeback dispute. For more information on chargebacks, see the Chargeback FAQ.
Fee Refund
If a transaction refund takes place, you also are refunded the following fees, as applicable:
- The Processing Fee you paid for this transaction
- The Cross Border Fee, if applied to the respective transaction.
Please note that the Authorisation Fee and Chargeback Dispute Fee are non-refundable.
Fee Schedule for Amazon Payments accounts in Austria
The Fee Schedule for Amazon Payments accounts in Austria appears below. We have changed the way we charge merchants in accordance with the new European Interchange Fee Regulation. The Processing Fee is now separated into an Interchange Fee and a Merchant Service Charge, although note that the overall cost to merchants stays the same. The Interchange Fee and the Merchant Service Charge are based on a percentage of the transaction amount and are each calculated on a per-capture basis. The transaction amount is the total cost for the items including VAT, plus shipping, and minus any promotional discounts. In addition to the Processing Fee, a non-refundable Authorisation Fee is charged on a per-authorisation basis.
|
Monthly Payment Volume (EUR)* |
Processing Fee** |
Authorisation Fee (EUR) |
|
Less than 10,000 |
2.9% |
0.35 |
|
10,000.01-50,000 |
2.0% |
0.35 |
|
50,000.01-100,000 |
1.75% |
0.35 |
|
Above 100,000 |
1.45% |
0.35 |
To apply for the payment volume discount, please contact us.
* Monthly Payment Volume is based on the total average transaction payment volume processed by Amazon Payments for the three months preceding the application date. Other conditions may apply.
** Composed of merchant service fee and interchange fee.
Cross Border Fee
If you receive a payment from a payment method issued outside of the European Economic Area, you pay a Cross Border Fee at the rate set out in the table below in addition to the Processing Fee and the Authorisation Fee. The Cross Border Fee is charged on a per-capture basis.
|
Cross Border Fee |
|
|
Transactions within the European Economic Area and Switzerland. |
0% |
|
Canada, Channel Islands, Isle of Man, Montenegro, United States |
2% |
|
Albania, Bosnia & Herzegovina, Macedonia, Moldova,Russian Federation, Serbia, Turkey, Ukraine |
3% |
|
Rest of the world |
3.3% |
Currency conversion fee
For each transaction that requires currency conversion, you are charged a currency conversion spread set at 2.5% above the wholesale exchange rate applied by our bank service provider. This currency conversion spread is embedded in the conversion rate that is used to convert funds into your ledger currency. The conversion always occurs at a per-transaction level.
Amazon Pay includes both the funds that are converted and those that are already in the base currency in the same settlement report and disburses funds in the currency associated with your merchant account. For example, if your merchant account is registered in the UK, and if you have funds in your account in a currency other than GBP, Amazon Pay converts those funds into GBP and disburses them along with your regular GBP transactions. Likewise, if your ledger currency is EURO, Amazon Pay converts any non-EURO funds into EURO and disburses them along with regular EURO transactions.
All transactions like refunds and chargebacks are processed using the conversion rate that was in place at the time of the original charge.
Chargeback Dispute Fee
If you request to dispute a chargeback claim that is not covered under our Payment Protection Policy (see section 3.1 of the Amazon Payments Europe User Agreement - Seller Accounts), we charge a fixed fee of €20 (excluding VAT) to your Amazon Payments Merchant Account. Any non-VAT registered seller in the EU receives an additional VAT charge on the Chargeback Dispute Fee for each chargeback dispute. For more information on chargebacks, see the Chargeback FAQ.
Fee Refund
If a transaction refund takes place, you also are refunded the following fees, as applicable:
- The Processing Fee you paid for this transaction
- The Cross Border Fee, if applied to the respective transaction.
Please note that the Authorisation Fee and Chargeback Dispute Fee are non-refundable.
Fee Schedule for Amazon Payments accounts in Spain
The Fee Schedule for Amazon Payments accounts in Spain appears below. We have changed the way we charge merchants in accordance with the new European Interchange Fee Regulation. The Processing Fee is now separated into an Interchange Fee and a Merchant Service Charge, although note that the overall cost to merchants stays the same. The Interchange Fee and the Merchant Service Charge are based on a percentage of the transaction amount and are each calculated on a per-capture basis. The transaction amount is the total cost for the items including VAT, plus shipping, and minus any promotional discounts. In addition to the Processing Fee, a non-refundable Authorisation Fee is charged on a per-authorisation basis.
|
Monthly Payment Volume (EUR)* |
Processing Fee** |
Authorisation Fee (EUR) |
|
Less than 10,000 |
2.7% |
0.35 |
|
10,000.01 - 50,000 |
2.4% |
0.35 |
|
Above 50,000 |
To apply for a payment volume discount, contact us. |
|
* Monthly Payment Volume is based on the total average transaction payment volume processed by Amazon Payments for the three months preceding the application date. Other conditions may apply.
** Composed of merchant service fee and interchange fee.
Cross Border Fee
If you receive a payment from a payment method issued outside of the European Economic Area, you pay a Cross Border Fee at the rate set out in the table below in addition to the Processing Fee and the Authorisation Fee. The Cross Border Fee is charged on a per-capture basis.
|
Cross Border Fee |
|
|
Transactions within the European Economic Area and Switzerland. |
0% |
|
Canada, Channel Islands, Isle of Man, Montenegro, United States |
2% |
|
Albania, Bosnia & Herzegovina, Macedonia, Moldova,Russian Federation, Serbia, Turkey, Ukraine |
3% |
|
Rest of the world |
3.3% |
Currency conversion fee
For each transaction that requires currency conversion, you are charged a currency conversion spread set at 2.5% above the wholesale exchange rate applied by our bank service provider. This currency conversion spread is embedded in the conversion rate that is used to convert funds into your ledger currency. The conversion always occurs at a per-transaction level.
Amazon Pay includes both the funds that are converted and those that are already in the base currency in the same settlement report and disburses funds in the currency associated with your merchant account. For example, if your merchant account is registered in the UK, and if you have funds in your account in a currency other than GBP, Amazon Pay converts those funds into GBP and disburses them along with your regular GBP transactions. Likewise, if your ledger currency is EURO, Amazon Pay converts any non-EURO funds into EURO and disburses them along with regular EURO transactions.
All transactions like refunds and chargebacks are processed using the conversion rate that was in place at the time of the original charge.
Chargeback Dispute Fee
If you request to dispute a chargeback claim that is not covered under our Payment Protection Policy (see section 3.1 of the Amazon Payments Europe User Agreement - Seller Accounts), we charge a fixed fee of €20 (excluding VAT) to your Amazon Payments Merchant Account. Any non-VAT registered seller in the EU receives an additional VAT charge on the Chargeback Dispute Fee for each chargeback dispute. For more information on chargebacks, see the Chargeback FAQ.
Fee Refund
If a transaction refund takes place, you also are refunded the following fees, as applicable:
- The Processing Fee you paid for this transaction
- The Cross Border Fee, if applied to the respective transaction.
Please note that the Authorisation Fee and Chargeback Dispute Fee are non-refundable.
Fee Schedule for Amazon Payments accounts in Ireland
The Fee Schedule for Amazon Payments accounts in Ireland appears below. We have changed the way we charge merchants in accordance with the new European Interchange Fee Regulation. The Processing Fee is now separated into an Interchange Fee and a Merchant Service Charge, although note that the overall cost to merchants stays the same. The Interchange Fee and the Merchant Service Charge are based on a percentage of the transaction amount and are each calculated on a per-capture basis. The transaction amount is the total cost for the items including VAT, plus shipping, and minus any promotional discounts. In addition to the Processing Fee, a non-refundable Authorisation Fee is charged on a per-authorisation basis.
|
Monthly Payment Volume (EUR)* |
Processing Fee** |
Authorisation Fee (EUR) |
|
Less than 10,000 |
2.9% |
0.35 |
|
10,000.01-50,000 |
2.5% |
0.35 |
|
50,000.01-100,000 |
2.3% |
0.35 |
|
Above 100,000 |
1.8% |
0.35 |
To apply for the payment volume discount, please contact us.
* Monthly Payment Volume is based on the total average transaction payment volume processed by Amazon Payments for the three months preceding the application date. Other conditions may apply.
** Composed of merchant service fee and interchange fee.
Cross Border Fee
If you receive a payment from a payment method issued outside of the European Economic Area, you pay a Cross Border Fee at the rate set out in the table below in addition to the Processing Fee and the Authorisation Fee. The Cross Border Fee is charged on a per-capture basis.
|
Cross Border Fee |
|
|
Transactions within the European Economic Area and Switzerland. |
0% |
|
Canada, Channel Islands, Isle of Man, Montenegro, United States |
2% |
|
Albania, Bosnia & Herzegovina, Macedonia, Moldova,Russian Federation, Serbia, Turkey, Ukraine |
3% |
|
Rest of the world |
3.3% |
Currency conversion fee
For each transaction that requires currency conversion, you are charged a currency conversion spread set at 2.5% above the wholesale exchange rate applied by our bank service provider. This currency conversion spread is embedded in the conversion rate that is used to convert funds into your ledger currency. The conversion always occurs at a per-transaction level.
Amazon Pay includes both the funds that are converted and those that are already in the base currency in the same settlement report and disburses funds in the currency associated with your merchant account. For example, if your merchant account is registered in the UK, and if you have funds in your account in a currency other than GBP, Amazon Pay converts those funds into GBP and disburses them along with your regular GBP transactions. Likewise, if your ledger currency is EURO, Amazon Pay converts any non-EURO funds into EURO and disburses them along with regular EURO transactions.
All transactions like refunds and chargebacks are processed using the conversion rate that was in place at the time of the original charge.
Chargeback Dispute Fee
If you request to dispute a chargeback claim that is not covered under our Payment Protection Policy (see section 3.1 of the Amazon Payments Europe User Agreement - Seller Accounts), we charge a fixed fee of €20 (excluding VAT) to your Amazon Payments Merchant Account. Any non-VAT registered seller in the EU receives an additional VAT charge on the Chargeback Dispute Fee for each chargeback dispute. For more information on chargebacks, see the Chargeback FAQ.
Fee Refund
If a transaction refund takes place, you also are refunded the following fees, as applicable:
- The Processing Fee you paid for this transaction
- The Cross Border Fee, if applied to the respective transaction.
Please note that the Authorisation Fee and Chargeback Dispute Fee are non-refundable.
Fee Schedule for Amazon Payments accounts in Italy
The Fee Schedule for Amazon Payments accounts in Italy appears below. We have changed the way we charge merchants in accordance with the new European Interchange Fee Regulation. The Processing Fee is now separated into an Interchange Fee and a Merchant Service Charge, although note that the overall cost to merchants stays the same. The Interchange Fee and the Merchant Service Charge are based on a percentage of the transaction amount and are each calculated on a per-capture basis. The transaction amount is the total cost for the items including VAT, plus shipping, and minus any promotional discounts. In addition to the Processing Fee, a non-refundable Authorisation Fee is charged on a per-authorisation basis.
|
Monthly Payment Volume (EUR)* |
Processing Fee** |
Authorisation Fee (EUR) |
|
Less than 2,500 |
3.4% |
0.35 |
|
2,500.01-10,000 |
2.7% |
0.35 |
|
10,000.01-100,000 |
2.2% |
0.35 |
|
Above 100,000 |
1.8% |
0.35 |
To apply for the payment volume discount, please contact us.
* Monthly Payment Volume is based on the total average transaction payment volume processed by Amazon Payments for the three months preceding the application date. Other conditions may apply.
** Composed of merchant service fee and interchange fee.
Cross Border Fee
If you receive a payment from a payment method issued outside of the European Economic Area, you pay a Cross Border Fee at the rate set out in the table below in addition to the Processing Fee and the Authorisation Fee. The Cross Border Fee is charged on a per-capture basis.
|
Cross Border Fee |
|
|
Transactions within the European Economic Area and Switzerland. |
0% |
|
Canada, Channel Islands, Isle of Man, Montenegro, United States |
2% |
|
Albania, Bosnia & Herzegovina, Macedonia, Moldova,Russian Federation, Serbia, Turkey, Ukraine |
3% |
|
Rest of the world |
3.3% |
Currency conversion fee
For each transaction that requires currency conversion, you are charged a currency conversion spread set at 2.5% above the wholesale exchange rate applied by our bank service provider. This currency conversion spread is embedded in the conversion rate that is used to convert funds into your ledger currency. The conversion always occurs at a per-transaction level.
Amazon Pay includes both the funds that are converted and those that are already in the base currency in the same settlement report and disburses funds in the currency associated with your merchant account. For example, if your merchant account is registered in the UK, and if you have funds in your account in a currency other than GBP, Amazon Pay converts those funds into GBP and disburses them along with your regular GBP transactions. Likewise, if your ledger currency is EURO, Amazon Pay converts any non-EURO funds into EURO and disburses them along with regular EURO transactions.
All transactions like refunds and chargebacks are processed using the conversion rate that was in place at the time of the original charge.
Chargeback Dispute Fee
If you request to dispute a chargeback claim that is not covered under our Payment Protection Policy (see section 3.1 of the Amazon Payments Europe User Agreement - Seller Accounts), we charge a fixed fee of €20 (excluding VAT) to your Amazon Payments Merchant Account. Any non-VAT registered seller in the EU receives an additional VAT charge on the Chargeback Dispute Fee for each chargeback dispute. For more information on chargebacks, see the Chargeback FAQ.
Fee Refund
If a transaction refund takes place, you also are refunded the following fees, as applicable:
- The Processing Fee you paid for this transaction
- The Cross Border Fee, if applied to the respective transaction.
Please note that the Authorisation Fee and Chargeback Dispute Fee are non-refundable.
Fee Schedule for Amazon Payments accounts in France
The Fee Schedule for Amazon Payments accounts in France appears below. We have changed the way we charge merchants in accordance with the new European Interchange Fee Regulation. The Processing Fee is now separated into an Interchange Fee and a Merchant Service Charge, although note that the overall cost to merchants stays the same. The Interchange Fee and the Merchant Service Charge are based on a percentage of the transaction amount and are each calculated on a per-capture basis. The transaction amount is the total cost for the items including VAT, plus shipping, and minus any promotional discounts. In addition to the Processing Fee, a non-refundable Authorisation Fee is charged on a per-authorisation basis.
|
Monthly Payment Volume (EUR)* |
Processing Fee** |
Authorisation Fee (EUR) |
|
Less than 2,500 |
2.7% |
0.25 |
|
2,500.01 - 50,000 |
2.0% |
0.25 |
|
Above 50,000 |
To apply for a payment volume discount, contact us. |
|
* Monthly Payment Volume is based on the total average transaction payment volume processed by Amazon Payments for the three months preceding the application date. Other conditions may apply.
** Composed of merchant service fee and interchange fee.
Cross Border Fee
If you receive a payment from a payment method issued outside of the European Economic Area, you pay a Cross Border Fee at the rate set out in the table below in addition to the Processing Fee and the Authorisation Fee. The Cross Border Fee is charged on a per-capture basis.
|
Cross Border Fee |
|
|
Transactions within the European Economic Area and Switzerland. |
0% |
|
Canada, Channel Islands, Isle of Man, Montenegro, United States |
2% |
|
Albania, Bosnia & Herzegovina, Macedonia, Moldova,Russian Federation, Serbia, Turkey, Ukraine |
3% |
|
Rest of the world |
3.3% |
Currency conversion fee
For each transaction that requires currency conversion, you are charged a currency conversion spread set at 2.5% above the wholesale exchange rate applied by our bank service provider. This currency conversion spread is embedded in the conversion rate that is used to convert funds into your ledger currency. The conversion always occurs at a per-transaction level.
Amazon Pay includes both the funds that are converted and those that are already in the base currency in the same settlement report and disburses funds in the currency associated with your merchant account. For example, if your merchant account is registered in the UK, and if you have funds in your account in a currency other than GBP, Amazon Pay converts those funds into GBP and disburses them along with your regular GBP transactions. Likewise, if your ledger currency is EURO, Amazon Pay converts any non-EURO funds into EURO and disburses them along with regular EURO transactions.
All transactions like refunds and chargebacks are processed using the conversion rate that was in place at the time of the original charge.
Chargeback Dispute Fee
If you request to dispute a chargeback claim that is not covered under our Payment Protection Policy (see section 3.1 of the Amazon Payments Europe User Agreement - Seller Accounts), we charge a fixed fee of €20 (excluding VAT) to your Amazon Payments Merchant Account. Any non-VAT registered seller in the EU receives an additional VAT charge on the Chargeback Dispute Fee for each chargeback dispute. For more information on chargebacks, see the Chargeback FAQ.
Fee Refund
If a transaction refund takes place, you also are refunded the following fees, as applicable:
- The Processing Fee you paid for this transaction
- The Cross Border Fee, if applied to the respective transaction.
Please note that the Authorisation Fee and Chargeback Dispute Fee are non-refundable.
Fee Schedule for Amazon Payments accounts in the United Kingdom
The Fee Schedule for Amazon Payments accounts in the United Kingdom appears below. We have changed the way we charge merchants in accordance with the new European Interchange Fee Regulation. The Processing Fee now is separated into an Interchange Fee and a Merchant Service Charge, although note that the overall cost to merchants stays the same. The Interchange Fee and the Merchant Service Charge are based on a percentage of the transaction amount and are each calculated on a per-capture basis. The transaction amount is the total cost for the items including VAT, plus shipping, and minus any promotional discounts. In addition to the Processing Fee, a non-refundable Authorisation Fee is charged on a per-authorisation basis.
|
Monthly Payment Volume (GBP)* |
Processing Fee** |
Authorisation Fee (GBP) |
|
Less than 50,000 |
2.7% |
0.30 |
|
Above 50,000 |
To apply for a payment volume discount, contact us. |
|
* Monthly Payment Volume is based on the total average transaction payment volume processed by Amazon Payments for the three months preceding the application date. Other conditions may apply.
** Composed of merchant service fee and interchange fee.
Cross Border Fee
If you receive a payment from a payment method issued outside of the UK, you pay a Cross Border Fee at the rate set out in the table below in addition to the Processing Fee and the Authorisation Fee. The Cross Border Fee is charged on a per-capture basis.
|
Cross Border Fee |
|
|
Aland Islands, Denmark, Finland, Iceland, Norway, Sweden |
0.4% |
|
Austria, Belgium, Canada, Channel Islands, Cyprus, Estonia, France (including French Guiana, Guadeloupe, Martinique, Reunion and Mayotte) , Germany , Gibraltar, Greece, Ireland, Isle of Man, Italy, Luxembourg, Malta, Monaco, Netherlands, Portugal, Montenegro, San Marino, Slovakia, Slovenia, Spain, United States, Vatican City State |
0.5% |
|
Andorra, Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Latvia, Liechtenstein, Lithuania, Macedonia, Moldova, Poland, Romania, Russian Federation, Serbia, Switzerland, Turkey, Ukraine |
1.0% |
|
Rest of the world |
1.5% |
Currency conversion fee
For each transaction that requires currency conversion, you are charged a currency conversion spread set at 2.5% above the wholesale exchange rate applied by our bank service provider. This currency conversion spread is embedded in the conversion rate that is used to convert funds into your ledger currency. The conversion always occurs at a per-transaction level.
Amazon Pay includes both the funds that are converted and those that are already in the base currency in the same settlement report and disburses funds in the currency associated with your merchant account. For example, if your merchant account is registered in the UK, and if you have funds in your account in a currency other than GBP, Amazon Pay converts those funds into GBP and disburses them along with your regular GBP transactions. Likewise, if your ledger currency is EURO, Amazon Pay converts any non-EURO funds into EURO and disburses them along with regular EURO transactions.
All transactions like refunds and chargebacks are processed using the conversion rate that was in place at the time of the original charge.
Chargeback Dispute Fee
If you request to dispute a chargeback claim that is not covered under our Payment Protection Policy (see section 3.1 of the Amazon Payments Europe User Agreement - Seller Accounts), we charge a fixed fee of £14 (excluding VAT) to your Amazon Payments Merchant Account. Any non-VAT registered seller in the EU receives an additional VAT charge on the Chargeback Dispute Fee for each chargeback dispute. For more information on chargebacks, see the Chargeback FAQ.
Fee Refund
If a transaction refund takes place, you also are refunded the following fees, as applicable:
- The Processing Fee you paid for this transaction
- The Cross Border Fee, if applied to the respective transaction.
Please note that the Authorisation Fee and Chargeback Dispute Fee are non-refundable.
Fee Schedule for Amazon Payments accounts in Belgium, Cyprus, Denmark, Hungary, Luxembourg, Netherlands, Portugal and Sweden
The Fee Schedule for Amazon Payments accounts in Belgium, Cyprus, Denmark, Hungary, Luxembourg, Netherlands, Portugal and Sweden appears below. We have changed the way we charge merchants in accordance with the new European Interchange Fee Regulation. The Processing Fee now is separated into an Interchange Fee and a Merchant Service Charge, although note that the overall cost to merchants stays the same. The Interchange Fee and the Merchant Service Charge are based on a percentage of the transaction amount and are each calculated on a per-capture basis. The transaction amount is the total cost for the items including VAT, plus shipping, and minus any promotional discounts. In addition to the Processing Fee, a non-refundable Authorisation Fee is charged on a per-authorisation basis.
|
Monthly Payment Volume (EUR)* |
Processing Fee** |
Authorisation Fee (EUR) |
|
Less than 2,500 |
3.4% |
0.35 |
|
2,500.01-10,000 |
2.7% |
0.35 |
|
10,000.01-100,000 |
2.2% |
0.35 |
|
Above 100,000 |
1.8% |
0.35 |
To apply for the payment volume discount, please contact us.
* Monthly Payment Volume is based on the total average transaction payment volume processed by Amazon Payments for the three months preceding the application date. Other conditions may apply.
** Composed of merchant service fee and interchange fee.
Cross Border Fee
If you receive a payment from a payment method issued outside of the European Economic Area, you pay a Cross Border Fee at the rate set out in the table below in addition to the Processing Fee and the Authorisation Fee. The Cross Border Fee is charged on a per-capture basis.
|
Cross Border Fee |
|
|
Transactions within the European Economic Area and Switzerland. |
0% |
|
Canada, Channel Islands, Isle of Man, Montenegro, United States |
2% |
|
Albania, Bosnia & Herzegovina, Macedonia, Moldova,Russian Federation, Serbia, Turkey, Ukraine |
3% |
|
Rest of the world |
3.3% |
Currency conversion fee
For each transaction that requires currency conversion, you are charged a currency conversion spread set at 2.5% above the wholesale exchange rate applied by our bank service provider. This currency conversion spread is embedded in the conversion rate that is used to convert funds into your ledger currency. The conversion always occurs at a per-transaction level.
Amazon Pay includes both the funds that are converted and those that are already in the base currency in the same settlement report and disburses funds in the currency associated with your merchant account. For example, if your merchant account is registered in the UK, and if you have funds in your account in a currency other than GBP, Amazon Pay converts those funds into GBP and disburses them along with your regular GBP transactions. Likewise, if your ledger currency is EURO, Amazon Pay converts any non-EURO funds into EURO and disburses them along with regular EURO transactions.
All transactions such as refunds and chargebacks are processed using the conversion rate that was in place at the time of the original charge.
Chargeback Dispute Fee
If you request to dispute a chargeback claim that is not covered under our Payment Protection Policy (see section 3.1 of the Amazon Payments Europe User Agreement - Seller Accounts), we charge a fixed fee of €20 (excluding VAT) to your Amazon Payments Merchant Account. Any non-VAT registered seller in the EU receives an additional VAT charge on the Chargeback Dispute Fee for each chargeback dispute. For more information on chargebacks, see the Chargeback FAQ.
Fee Refund
If a transaction refund takes place, you also are refunded the following fees, as applicable:
- The Processing Fee you paid for this transaction
- The Cross Border Fee, if applied to the respective transaction.
Please note that the Authorisation Fee and Chargeback Dispute Fee are non-refundable.
Fee Schedule for Amazon Payments accounts in Switzerland
The Fee Schedule for Amazon Payments accounts in Switzerland appears below. We have changed the way we charge merchants in accordance with the new European Interchange Fee Regulation. The Processing Fee now is separated into an Interchange Fee and a Merchant Service Charge, although note that the overall cost to merchants stays the same. The Interchange Fee and the Merchant Service Charge are based on a percentage of the transaction amount and are each calculated on a per-capture basis. The transaction amount is the total cost for the items including VAT, plus shipping, and minus any promotional discounts. In addition to the Processing Fee, a non-refundable Authorisation Fee is charged on a per-authorisation basis.
|
Monthly Payment Volume (EUR)* |
Processing Fee** |
Authorisation Fee (EUR) |
|
Less than 10,000 |
2.9% |
0.35 |
|
10,000.01-50,000 |
2.0% |
0.35 |
|
50,000.01-100,000 |
1.75% |
0.35 |
|
Above 100,000 |
1.45% |
0.35 |
To apply for the payment volume discount, please contact us.
* Monthly Payment Volume is based on the total average transaction payment volume processed by Amazon Payments for the three months preceding the application date. Other conditions may apply.
** Composed of merchant service fee and interchange fee.
Cross Border Fee
If you receive a payment from a payment method issued outside of the European Economic Area, you pay a Cross Border Fee at the rate set out in the table below in addition to the Processing Fee and the Authorisation Fee. The Cross Border Fee is charged on a per-capture basis.
|
Cross Border Fee |
|
|
Transactions within the European Economic Area and Switzerland. |
0% |
|
Canada, Channel Islands, Isle of Man, Montenegro, United States |
2% |
|
Albania, Bosnia & Herzegovina, Macedonia, Moldova,Russian Federation, Serbia, Turkey, Ukraine |
3% |
|
Rest of the world |
3.3% |
Currency conversion fee
For each transaction that requires currency conversion, you are charged a currency conversion spread set at 2.5% above the wholesale exchange rate applied by our bank service provider. This currency conversion spread is embedded in the conversion rate that is used to convert funds into your ledger currency. The conversion always occurs at a per-transaction level.
Amazon Pay includes both the funds that are converted and those that are already in the base currency in the same settlement report and disburses funds in the currency associated with your merchant account. For example, if your merchant account is registered in the UK, and if you have funds in your account in a currency other than GBP, Amazon Pay converts those funds into GBP and disburses them along with your regular GBP transactions. Likewise, if your ledger currency is EURO, Amazon Pay converts any non-EURO funds into EURO and disburses them along with regular EURO transactions.
All transactions like refunds and chargebacks are processed using the conversion rate that was in place at the time of the original charge.
Chargeback Dispute Fee
If you request to dispute a chargeback claim that is not covered under our Payment Protection Policy (see section 3.1 of the Amazon Payments Europe User Agreement - Seller Accounts), we charge a fixed fee of €20 (excluding VAT) to your Amazon Payments Merchant Account. Any non-VAT registered seller in the EU receives an additional VAT charge on the Chargeback Dispute Fee for each chargeback dispute. For more information on chargebacks, see the Chargeback FAQ.
Fee Refund
If a transaction refund takes place, you also are refunded the following fees, as applicable:
- The Processing Fee you paid for this transaction
- The Cross Border Fee, if applied to the respective transaction.
Please note that the Authorisation Fee and Chargeback Dispute Fee are non-refundable.